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Terms of Use

Last updated: September 22, 2026.

These Terms of Use ("Terms") govern your access to and use of facega.com and the information, pages, links and other materials made available through the website.

By accessing or using this website, you acknowledge that you have read these Terms and agree to use the website in accordance with them.

If you do not agree with these Terms, you should discontinue use of the website.

1. About Facega

Facega is an advertising-supported information website intended to help Canadian homeowners understand general considerations relating to residential solar systems, solar equipment, installation, grid connection, warranties, financing and available solar options.

Facega provides general informational and advertising content only.

Facega is not:

• a government agency;
• a provincial or municipal authority;
• an electricity utility;
• a solar-panel manufacturer;
• an engineering firm;
• an electrical contractor;
• a solar installer;
• a lender or financial institution;
• an insurance provider; or
• a government incentive or rebate administrator.

2. Informational and advertising purpose

Content published on facega.com is provided for general informational and advertising purposes.

Nothing on this website constitutes:

• engineering advice;
• electrical advice;
• structural advice;
• financial or investment advice;
• legal advice;
• tax advice;
• government-program advice;
• a solar production guarantee;
• a financing approval;
• a rebate eligibility determination;
• a quotation for goods or services; or
• an offer to install or sell a solar-energy system.

Information on this website should be used as a starting point for comparison and research rather than as a substitute for advice from qualified professionals, utilities, government agencies or equipment providers.

3. No quotation or installation agreement

Viewing this website, clicking a button or following an external link does not create an installation agreement, purchase agreement, financing agreement or other contractual relationship between you and Facega.

Facega does not provide a solar quote through this website and does not determine the final price, system size, installation schedule or equipment package available to a visitor.

Any quotation, proposal, purchase, financing arrangement or installation agreement offered by a third-party provider is subject exclusively to that provider's own terms, eligibility requirements and contractual documentation.

4. Residential solar information

Residential solar systems are property-specific. Information provided on Facega is therefore general in nature and should not be interpreted as a prediction of results for a particular home.

Relevant factors can include:

• property location;
• roof orientation and pitch;
• usable roof area;
• roof age and condition;
• shading and surrounding buildings or vegetation;
• local weather and climate;
• snow and wind conditions;
• electricity consumption;
• future energy use;
• electricity rates;
• utility rules;
• equipment specifications;
• system losses;
• maintenance requirements; and
• local permitting and inspection requirements.

5. Solar production and savings

Any reference to solar production, electricity savings, bill reduction, return on investment or payback period is illustrative or general unless specifically stated otherwise.

Actual solar production and financial results may differ substantially from estimates because of weather, system design, equipment performance, roof conditions, shading, electricity consumption, electricity prices and utility policies.

Facega does not guarantee:

• a particular amount of electricity production;
• a particular reduction in electricity bills;
• a particular payback period;
• a particular property-value increase;
• a particular level of energy independence; or
• any specific financial return.

6. Government incentives and rebates

Solar incentives, rebates, tax measures, financing programs and energy-efficiency programs may be administered by federal, provincial or municipal governments, utilities or other organizations.

Programs can change, close, become fully subscribed or introduce new eligibility requirements without notice to Facega.

References to incentives or programs on facega.com are informational only and do not mean that a visitor or property qualifies for that program.

Before relying on a rebate, incentive, tax measure or financing program, you should verify the current rules directly with the organization responsible for administering that program.

7. Net metering and utility requirements

Grid-connected residential solar systems may require approval from the applicable electricity utility or local distribution company.

Interconnection procedures, export limits, meter requirements, credit arrangements and net-metering policies vary by province and utility.

Facega does not approve grid connections and cannot guarantee that a proposed solar system will qualify for a particular utility program.

8. Permits and inspections

Solar installations may require building permits, electrical permits, engineering documentation, inspections or utility approval.

Requirements vary by municipality, province, utility and property.

Visitors should confirm applicable requirements with the relevant authority, licensed contractor or installer before beginning an installation.

9. Equipment information

References to solar panels, batteries, inverters, mounting systems or other equipment are provided for general informational purposes.

Equipment specifications, availability, prices, warranties and compatibility may change.

Facega does not warrant that a particular product is suitable for your property or compatible with another component of a proposed system.

Product specifications should be confirmed directly with the manufacturer, supplier or installer before purchase.

10. Third-party websites

Facega contains links to websites operated by third parties.

These websites may include solar-equipment suppliers, installers, manufacturers, utilities, government organizations and other service providers.

Facega does not control third-party websites and is not responsible for:

• their products or services;
• their prices;
• their product inventory;
• their quotations;
• their installation services;
• their financing options;
• their warranties;
• their customer service;
• their privacy practices;
• their security practices; or
• the accuracy of information published on those websites.

You should review the destination website's own terms, privacy policy and commercial conditions before submitting information, requesting a quotation or making a purchase.

11. CDN Solar

Some buttons and links on Facega may direct visitors to the website of CDN Solar / Canadian Solar Wholesale Inc.

CDN Solar operates independently from Facega.

Facega does not control CDN Solar's:

• pricing;
• inventory;
• equipment recommendations;
• quote process;
• customer enquiries;
• installation arrangements;
• financing arrangements;
• warranty administration; or
• handling of personal information.

Any transaction or communication between a visitor and CDN Solar is governed by CDN Solar's own policies and terms.

12. No affiliation or endorsement

Facega is not affiliated with, endorsed by, sponsored by or acting on behalf of:

• the Government of Canada;
• any provincial government;
• any municipality;
• any electricity utility;
• any government rebate or incentive program;
• CDN Solar / Canadian Solar Wholesale Inc.; or
• Canadian Solar Inc.

The use of company names, program names, utility names or product names is for identification or informational purposes only unless expressly stated otherwise.

13. Advertising and referral links

Facega is an advertising-supported website.

Some links may be advertising, referral or performance-marketing links. Facega may receive compensation in connection with advertising traffic, outbound visits or visitor actions.

The existence of an advertising or referral relationship does not make Facega the seller, installer, manufacturer or service provider for products offered on an external website.

14. Advertising attribution

Visitors may arrive at facega.com through advertising campaigns containing campaign or click identifiers.

When a visitor voluntarily follows an outbound link, existing campaign parameters may be carried to the destination URL for advertising attribution and performance measurement.

This may include campaign IDs, click IDs, advertisement IDs, publisher identifiers or similar technical attribution parameters.

The handling of such information is further described in the Privacy Policy.

15. Outbound transition and measurement

When you select certain external links, Facega may display a short transition screen before opening the destination website.

During this transition, Facega may record the outbound interaction for advertising, analytics or attribution purposes.

An outbound click or measurement event does not mean that:

• you purchased a product;
• you requested installation;
• you were approved for financing;
• you qualified for an incentive; or
• you entered into a contract with Facega or a third party.

16. Financing information

Any financing information appearing on Facega is general information only.

Financing may be provided by third-party lenders and can be subject to credit approval, interest rates, fees, term lengths, eligibility criteria and other conditions.

Facega does not provide credit, make lending decisions or guarantee approval for financing.

Visitors should review the full cost of borrowing and the applicable lender's terms before entering into a financing agreement.

17. Professional assessment

A website cannot determine whether a roof, electrical system or property is suitable for solar installation.

Before installing a residential solar system, appropriate assessments may need to be performed by qualified professionals, including licensed electricians, installers, engineers or other regulated trades.

18. Accuracy and availability of information

Facega aims to present useful and understandable information, but website content may occasionally become incomplete, outdated or inaccurate.

Electricity rates, government programs, utility rules, product availability, manufacturer specifications and third-party offers may change without notice.

Facega does not warrant that all information on the website is complete, current or error-free at all times.

We may update, correct, remove or replace website content without prior notice.

19. Website availability

Facega does not guarantee uninterrupted access to the website.

Access may be interrupted by maintenance, hosting issues, technical failures, security measures, software updates or circumstances outside our reasonable control.

We may modify, suspend or discontinue all or part of the website at any time.

20. Acceptable use

You agree not to use facega.com in a manner that interferes with the normal operation, integrity or security of the website.

You must not knowingly:

• attempt to gain unauthorized access to website systems or infrastructure;
• introduce malware, malicious scripts or harmful code;
• interfere with security or technical safeguards;
• use automated systems in a way that materially disrupts website operation;
• attempt to obtain information not intentionally made available to visitors;
• misrepresent your relationship with Facega; or
• use Facega content for unlawful purposes.

21. Intellectual property

Unless otherwise stated, the design, layout, original written content, graphics, branding elements and other original website materials published on facega.com are protected by applicable intellectual-property laws.

You may access and view website content for personal, non-commercial informational purposes.

You may not reproduce, republish, sell, distribute or commercially exploit substantial portions of Facega's original content without permission, except where permitted by applicable law.

Product names, company names and third-party trademarks remain the property of their respective owners.

22. No warranties

To the extent permitted by applicable law, facega.com and its content are provided on an "as is" and "as available" basis.

Facega does not make warranties or representations concerning:

• continuous website availability;
• the absence of technical errors;
• the suitability of a solar system for a particular property;
• the accuracy of third-party information;
• future electricity prices;
• future government incentives;
• solar production;
• financial savings;
• equipment availability;
• installer availability; or
• approval for financing, rebates or utility programs.

23. Limitation of liability

To the maximum extent permitted by applicable law, Facega will not be responsible for losses arising solely from reliance on general information published on this website where property-specific professional advice or verification was reasonably required.

Facega is not responsible for the acts, omissions, representations, products, services or contractual obligations of independent third-party websites or providers.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

24. Decisions made by visitors

Decisions concerning solar equipment, installation, financing, property modifications or utility arrangements remain the responsibility of the homeowner and the qualified providers with whom the homeowner chooses to contract.

Visitors should review quotations, warranties, financing documents, technical specifications and contractual terms before making a purchase decision.

25. Privacy

Information about technical data, cookies, advertising attribution, outbound links and privacy practices is available in our Privacy Policy.

By using the website, you acknowledge that website operation may involve processing technical information as described in that policy.

26. Advertising Disclosure

Additional information concerning Facega's advertising-supported model and third-party links is available in our Advertising Disclosure.

27. Changes to these Terms

Facega may update these Terms when website functionality, advertising arrangements, service providers, content or applicable requirements change.

Updated Terms will be published on this page.

The date shown at the top of the page indicates when these Terms were most recently updated.

28. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

29. No waiver

A failure by Facega to enforce a provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.

30. Contact

Questions concerning facega.com or these Terms of Use may be directed to:

Responsible editor: Sofia Garcia
220 Granville Street, Apt 940
Vancouver, BC V6B 1A1
Canada

Phone: +1 416 263-4585
Email: [email protected]
Alternative email: [email protected]